Confined Voting Program Expansion

Introduction
In Denver Elections, we all stand on the shoulders of giants. I had the privilege of inheriting the Confined Voting Program, originally established in partnership with CCJRC, and transforming it into an award-winning initiative. By restructuring the program and collaborating with the Denver Sheriff’s Department, what began as a modest voter registration drive evolved into a comprehensive suite of services—including robust voter registration, mail ballot delivery, and in-person voting options for eligible individuals in Denver County Jails. This work not only empowered incarcerated individuals but inspired Colorado legislation that set the standard as a required state model for replication by other counties.
The Problem
Incarcerated individuals face significant obstacles in exercising their right to vote. Misinformation about eligibility requirements and logistical challenges in verifying and maintaining voter registration hinder their ability to receive and return mail ballots. Accessing basic civics information and up-to-date election details through traditional communication channels is extremely difficult, making it hard to track data for ongoing improvements. Together, these factors contribute to persistently low voter turnout among this population.
Pain Points
- Resource Constraints: Limited personnel and funding hindered the ability to fully support voter registration and outreach efforts.
- Verification Challenges: Traditional methods of verifying voter identity—such as physical ID checks and ballot box access—proved problematic in a high-security setting, making it difficult to determine eligibility.
- Operational Complexities: The need for specialized security training and bilingual support added layers of complexity to an already challenging environment.
- Communication Barriers: Restrictions on conventional communication and outreach strategies limited voter education, impacting overall engagement.
Why It Mattered
Revamping the confined voter program enhances ballot access for incarcerated individuals and fosters a stronger connection with the community.

The Solution
- Enhanced Stakeholder Engagement: Increased participation and held regular meetings between stakeholders to define scope, objectives, and ensure cohesive strategy.
- Targeted Training Initiatives: Implemented cross-training for team members entering the jails and ramped up jail-specific security training to address unique operational needs.
- Data-Driven Refinements:
Began tracking and analyzing key data to pinpoint pain points and drive continuous process improvement. - Tailored Voter Education:
Developed customized voter education materials specifically designed for incarcerated individuals to meet their unique needs. - Optimized Voting Process:
Process mapped, tested, and deployed scalable in-person voting opportunities to enhance accessibility and participation.
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Outcomes and Results
- Challenges Faced: Discuss any hurdles during implementation and how they were overcome.
- Lessons for Future Projects: Share insights or lessons learned that could apply to future consulting work.